Fundamental Policy

• The Company will comply with Japan’s Act on the Protection of Personal Information and other related laws, ordinances and standards so as to ensure the implementation and maintenance of a management system for the protection of personal information and will strive to improve such system on an ongoing basis.
• The Company will acquire appropriate personal information giving due consideration to the details and scale of each translation/documentation project and shall ensure that such information is provided only to the extent necessary to achieve the purpose for which such personal information is to be used, and will implement the necessary measures so that information is not used for other purposes.
• The Company will appoint a person responsible for personal information management in each division/department handling personal information, establish a system to appropriately manage such information, and strive to ensure that the Company’s officers and employees are thoroughly familiar and comply with the Company’s regulations.
• The Company will handle personal information within the specified purpose of the use thereof. In addition, the Company will not disclose or provide personal information to any third parties unless the relevant individual has given consent thereto or there is any due cause for such disclosure or provision.
• The Company will keep personal information accurate and up to date, will strive to protect personal information from hacking, data breaches, loss or destruction, etc. and will improve and correct its information security on an ongoing basis.
• The Company will respond to inquiries (including complaints and consultations) and requests disclosure from customers and other parties with respect to personal information promptly and in good faith.

Hiroyuki Sasai
Representative Director and President
SunFlare Co., Ltd.

First established: October 1, 2013
Revised: August 10, 2016

Purpose of Use

SunFlare Co., Ltd. uses personal information to the extent necessary to achieve the following tasks and utilization purposes as listed below. Furthermore, excluding cases in which doing so is necessary to protect life and/or property pursuant to laws and regulations, the Company shall not use personal information for purposes other than those that for which notification has been given in advance and consent thereto obtained.

Provision of Personal Information to Third Parties

Apart from the joint use of personal information by the below SunFlare group companies, we do not provide or disclose collected personal information to third parties without the consent of the individual(s) concerned; provided, however, that the above does not apply in the following cases:

• Where disclosure or provision is required pursuant to laws and regulations;
• Where doing so is necessary to protect life, limb and/or property pursuant to laws and regulations and where obtaining the content of the individual(s) concerned is difficult;

Joint Use of Personal Information by Group Companies

On occasion, collected personal information is jointly used by the following group companies

• Dynaword Incorporated

• Scope of joint use

  Information (names, contact details and resume) on project managers, translators, interpreters, DTP operators, etc. recruited on the SunFlare homepage.

• Utilization purpose of jointly used personal information

  All guidance, notification and management tasks relating to translation, interpreting and DTP tasks

• Indication of Administrators with Regard to Joint Use of Personal Information

  The administration of the joint use of received personal information is carried out by SunFlare Co., Ltd.

Outsourcing of Processing of Personal Information

The processing of personal information will on occasion be outsourced to ANDROMETEC Co., Ltd. or another appropriate third party processor.

Procedures for Disclosure, Correction, etc. of Personal Information

SunFlare Co., Ltd. responds to requests for the following in relation to personal information: disclosure; notification of utilization purpose; correction of personal information when it is factually incorrect; cessation of use of personal information or of its provision to third parties (the above are hereinafter collectively referred to as “Disclosure, etc.”) Please refer to Request Procedures for the Disclosure, etc. of Personal Information for the specifics of making a request for “Disclosure, etc.”

Contact Information for Inquiries, Consultations and Complaints

• Personal Information Protection Administrator (Operating Officer), Administration Division
• SunFlare Co., Ltd.
• Shinjuku Hirose Bldg., 4-7 Yotsuya, Shinjuku-ku, Tokyo 160-0004, Japan
• Tel： +81-3-3355-1173/ Fax： +81-3-3355-1204
• Open for inquiries: Monday to Friday 09:30 to 18:30 (excluding public holidays)

About Accredited Personal Information Protection Organization

The Company is a company subject to JIPDEC, an accredited personal information protection organization. If you have a complaint or wish to make a consultation in relation to personal information handled by us, you may directly address it to JIPDEC using the contact information below.

• Name: JIPDEC
• Contact: Personal Information Protection Consultation Service Office
• Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
• Tel: +81-3-5860-7565 / 0120-700-779 (domestic toll-free calls)