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IT Solutions

Providing solutions to documentation problems by leveraging our collective expertise and experience

With information processing and communication technologies constantly evolving, document specifications are growing ever more complex. Not only that, but as the use of electronic documents becomes ever more widespread, there is an increasing need to provide greater accessibility to files and information. In order to overcome these challenges, SunFlare employs systems specifically designed to create documents using a broad range of approaches in cooperation with our customers.

■ Docubench®: SunFlare’s automated documentation workflow system

This online platform streamlines the order-placement process, enabling product delivery to be completed within several hours of your order being placed. SunFlare’s IT capabilities optimize the workflow and reduce the turnaround time.

Image: Docubench®

  • Do you need a report translated within 24 hours?
  • Do you find that obtaining quotes and settling accounts for a job involves a great deal of work?
  • Do you want to simplify the workflow as you have a fixed number of jobs each month?
  • Do you find it difficult to exchange data via email? Are you concerned about security?
Then Docubench® is the answer.
  • It’s easy to place orders and receive deliverables online.
  • Problems such as data being sent to the wrong email address or files not being attached can be eliminated.
  • You can upload the source document 24 hours a day, 365 days a year (except during system maintenance hours).
  • You can have the content of one side of A4 translated and delivered within three hours of placing an order (the actual time will vary according to the contract type).
  • Because our translations are done by language experts with professional expertise, consistent quality is guaranteed.

■ DocuTracker: SunFlare’s document status management system

DocuTracker facilitates the integrated management of schedules, project progress, and document histories. It enables multiple project managers to easily monitor the current status of a project and to systematically control product features associated with the documents. Not only is it easy to use, it can also be customized to suit a wide range of applications.

DocuTracker

DocuTracker can be used for various purposes, including customization of application documents to meet the format requirements of different industries, version management, documentation process management, multiple site use, and outsourcing management.

Please contact us for further information on the IT solutions we offer.

Language-processing technologies improve documentation efficiency

Language processing technology facilitates computerized human language processing. Use of this technology improves reading and writing efficiency; that is, it improves documentation efficiency.

SunFlare leverages proprietary systems that were originally developed based on language processing technologies to reduce customers’ documentation costs and improve the quality of its services.

Image: Language Processing technologies

Using IT to support documentation and localization

SunFlare’s engineering team proactively supports the entire process of documentation and localization, from the analysis, pre-processing, and post-processing of documents through to the building of management systems.

Our IT skills, acquired through various experiences unique to SunFlare, enable us to overcome difficult challenges, such as the translation of large volumes of content with complex requirements within a short period of time.

Image: Engineering Team